Frequently Asked Questions
Everything you need to know about shopping at DTC Outlet.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide. Since we work directly with manufacturers, we recommend checking the specific measurements for every garment before purchasing.
Are your products ethically sourced?
Yes, DTC Outlet partners exclusively with factories that adhere to fair labor practices and sustainable manufacturing standards to ensure high-quality, ethical fashion.
Can I modify or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.